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TrueLife ™ Privacy Notice

Last Updated on 2/10/2025

This Privacy Notice describes how TrueLife ™ . and its affiliated medical groups (“Company,” “we,” “us,” “our”) collect, use, and disclose information about you when you use our website (https://truelife.us/), applications, services, tools, and features, or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Notice, “you” and “your” means you as the user of the Services. Please note that the Services are designed for users in the United States only and are not intended for users located outside the United States.

Please read this Privacy Notice carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use or access the Services.

1. CHANGES TO THIS PRIVACY NOTICE

We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Notice. If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.

2. COLLECTION AND USE OF INFORMATION

Information You Provide to Us

Some features of the Services may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

  • Basic contact details: name, address, phone number, email. We use this information to create and maintain your account, provide the Services, and communicate with you.

  • Account information: username, password, security questions and answers. We use this information to maintain and secure your account. You are responsible for keeping your credentials safe. Contact us immediately if your account is compromised.

  • Payment information: bank account, credit or debit card information, and billing address. Used to process payments and provide the Services.

  • Applicant details: resume or CV, references, and job history. Used to process applications for employment.

  • Other communications: any information you include in messages sent through the Services.

Information Collected Automatically

We may use cookies or other tracking technologies to automatically collect information about your interactions with the Services, including:

  • Device information: device type, operating system, unique device identifier, and IP address.

  • Location information: approximate location / precise geolocation, if provided.

  • Interaction data: browser type, log data, timestamps, clickstream data, interactions with marketing emails, and ad impressions.

Most browsers accept cookies automatically, but you may control how cookies are permitted. Blocking or deleting cookies may cause some Services to work incorrectly. Our Services do not respond to “Do Not Track” signals. Learn more at http://www.allaboutdnt.com/.

Information Collected From Other Sources

We may obtain information about you from outside sources, including:

  • Analytics data from providers like Google Analytics.

  • Information from career websites (LinkedIn, Monster, Indeed) for processing employment applications.

  • Information from consumer marketing databases or data enrichment companies for better advertising and marketing.

  • Information from linked social media platforms (Facebook, Twitter) to maintain your account.

Any information received from outside sources will be treated according to this Privacy Notice.

We may also deidentify or anonymize your information for use in ways that cannot reasonably identify you.

3. DISCLOSURE OF YOUR INFORMATION

We may disclose your information to:

  • Our affiliates or others within our corporate group

  • Vendors or service providers helping us provide the Services (system administration, cloud storage, security, CRM, marketing, analytics, payment processing)

  • Third parties for marketing purposes

  • Third parties you request or direct us to share information with (e.g., social media integrations)

  • Professional advisors (auditors, law firms, accounting firms)

  • Third parties in connection with asset sales, mergers, bankruptcy, or other business transactions

  • Law enforcement or other third parties as required by law, to enforce terms of service, and to ensure safety and security

4. SOCIAL FEATURES

Certain features allow interactions with third-party platforms (“Social Features”). Information posted may be publicly displayed by the third-party service. Both we and the third party may access information about you and your use of Services.

5. THIRD-PARTY WEBSITES AND LINKS

We may provide links to third-party websites or platforms. We are not responsible for privacy or security on these sites. Public or semi-public content may be viewable by other users of the Services or third-party platforms. Inclusion of links does not imply endorsement.

6. CHILDREN’S PRIVACY

Our Services are not intended for children, and we do not knowingly collect personal information about children under 13. If you are a parent/guardian, contact us to request deletion of information.

7. DATA SECURITY AND RETENTION

No security measure is perfect. Information sent electronically may not be secure in transit. We retain information as long as reasonably necessary for the purposes described in this Privacy Notice.

8. CALIFORNIA PRIVACY RIGHTS

California residents may request information about disclosures of personal information to third parties for direct marketing purposes. Minors under 18 may request removal of content they posted.

9. HOW TO CONTACT US

If you have questions about this Privacy Notice, please contact:

TrueLife ™ 

  • Email: cs@truelife.us

  • Phone: +1 (949) 806-4787

  • Mailing Address: 220 Technology Dr Ste. 215, Irvine, CA 92618